Privacy Policy
At Prameya Health, we are committed to protecting your privacy and the security of your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website and services.
1. What Information We Collect
- We may collect the following types of information from you:
- Personal Information: Name, phone number, email address, postal address.
- Health Information: Medical history, treatment details, wellness preferences, consultation notes (when voluntarily provided by you during consultations or appointment bookings).
- Payment Information: For paid services (processed securely via third-party payment gateways).
- Website Usage Data: IP address, browser type, device information, and browsing activity.
- Comments & Media: If you leave comments or upload media, we may collect metadata and your IP address for spam protection and security.
2. How We Use Your Information
We use your information to:
- Provide medical consultations and wellness services.
- Schedule appointments and manage your interactions with our doctors and therapists.
- Share relevant health advice, wellness plans, and service updates.
- Send appointment confirmations, payment receipts, and health-related communication.
- Improve our website’s functionality, security, and user experience.
- Comply with legal, regulatory, and security obligations.
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance user experience and remember your preferences.
- Keep you logged in during your session.
- Analyze website traffic and improve performance.
- You may manage or disable cookies through your browser settings.
4. Sharing Your Information
We do not sell your personal information. We may share your data:
- With healthcare professionals at Prameya Health for treatment purposes.
- With service providers (such as payment gateways, email services) who help us operate our services, under strict confidentiality agreements.
- When required by law or government authorities.
5. Data Protection & Security
You have the right to:
- Access, update, or correct your personal data.
- Request deletion of your data (unless required for legal or treatment purposes).
- Withdraw your consent for non-essential communications.
- Request an export of your data.
To exercise these rights, email us at info@prameyahealth.com.
6. Your Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Retention of Your Information
We retain your personal and health information for as long as necessary to provide our services and comply with legal obligations. Comments and metadata on the website may be retained indefinitely.
8. Third-Party Links & Embedded Content
Our website may contain links to other websites or embedded content (such as videos). These third-party websites may collect your data independently. Please refer to their privacy policies.
9. Compliance with Indian Laws
This Privacy Policy is governed by the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Prameya Health
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